Avineon Tensing is looking for a GIS support technician who takes a proactive and enthusiastic approach to supporting our clients. If you enjoy supporting a technical team and working on a diverse array of Autodesk CAD and Esri GIS related issues then you may well be who we are after!

We offer you the opportunity to work with the tools that you love and provide an environment in which you can build upon your knowledge of Autodesk and Esri products and broader skills with spatially enabled relational databases. You will be applying your skills to support technical staff who are facing a challenging array of GIS issues and data related workflow blockers.

Avineon Tensing has partnerships with a wide array of geospatial software solutions and joined Autodesk’s Consulting System Integrator program. With a footprint across Europe, the US and Asia, Avineon Tensing has a growing number of Spatial Intelligence specialists.

At Avineon Tensing you will work within a supportive team environment that will focus on extending your knowledge as a specialist and offer you a space in which you can grow and ultimately gain recognition and status within the geospatial industry.

Roles and responsibilities

• Act as an Autodesk GIS support professional for a range of clients, undertaking troubleshooting and ensuring solutions are fit for purpose;
• Assist with the development of Autodesk GIS best practice guides and undertake training courses;
• Use and maintain a defect and bug tracking system (e.g. Jira);
• Work as an effective member of a team on a diverse range of projects;
• Identify pain points in clients data workflows and propose new solutions;

Who you will be working for and where you be working

Avineon Tensing specialty is Spatial Intelligence, using the most powerful technology for Data Integration, Data Analysis and Data Visualization. We do this with through three building blocks - consultancy, software and training.

With a close team of more than 70 consultants in Europe alone we provide an environment that encourages informal learning opportunities.

At present most clients are currently located in the Netherlands, we are expanding operations in the United Kingdom, Belgium and France.

This UK based role is hybrid-remote with visits to the London (Baker Street) and client offices as required.

Skills and experience we are looking for

• Experience with Autodesk AutoCAD Map 3D (InfraWorks, BIM 360, Autodesk Connector for ArcGIS);
• Knowledge of data workflows in Autodesk and other GIS systems;
• Experience with Oracle PL/SQL;
• Experience in resolving the GIS system issues on time and inline with agreed SLA’s;
• Good communication skills and should be able to resolve GIS system issues over the phone / online meetings;
• A proven experience in delivering high quality resolutions on a deadline;
  
• Most importantly – you have a passion for supporting others and knowledge sharing;

Nice to haves

• Experience in using defect and bug tracking systems and maintaining them.
• Working knowledge of a programing language (e.g. Python,.NET)
• Experience working with geospatial/transfer data formats (JSON, XML etc);
• Working towards or have obtained Autodesk certification (Associate, Professional);
  
• Experience with at least one other geospatial toolkit (MapInfo, ESRI platform, QGIS, PostGIS, GeoServer etc).

What we offer

The chance to raise your profile as a geospatial professional with support from colleagues who are collaborative and enjoy learning from one another;

Lots of freedom and autonomy in your role to make an impact, with a result-focused approach;

Excellent training and development opportunities;

Decent equipment to build your FME workspace masterpieces;

All alongside a competitive benefits package.